Inherited Business Model
With the business focused on product & retail, it relied heavily on local trading agents who represented a range of factories from China, across the full range of product categories.
As the agents provided no substantial product or fabric design intelligence, their role was focused on facilitation, including production and lead time management.
Our business model created multiple variations across base fabric qualities and workmanship standards. Many of the agents worked via trading companies creating layers of cost, as well as a lack of transparency across the supply chain.
The introduction of Trace SCI Founder Stephen Early as GM to manage Offshore Sourcing resulted in substantial improvement to the sourcing process, including:
Over time, supply chain traceability and transparency tracking were established with:
As Traceability & Transparency became a Corporate & Social Responsibility issue, RAG was well placed to comply with Legislative & social conscious disruptors demands, comparative to other apparel retailers in Australia
Ongoing benefits of Supply Chain Traceability program: